Legal Notice and Terms of Use – Epic Tours

Legal Notice and Terms of Use – Epic Tours
Last updated:30/10/2025
1. Ownership of the Website
This website, https://epictoursofficial.com, is operated by Epic Tours (hereinafter referred to as “Epic Tours,” “we,” “our,” or “us”).
Contact Information:

📧 Email: info@epictoursofficial.com

📞 Phone: +34 675 438 293
By accessing and using this website, the user (“you”) accepts the terms and conditions described below.
2. Purpose
The purpose of this Legal Notice is to regulate the access, navigation, and use of this website, as well as to inform users of their rights and obligations while using it.
Epic Tours provides information about private tours, transfers, experiences, and destination management services in the Canary Islands and Madeira, along with related contact and booking functionalities.

3. Acceptance of Terms
By browsing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, the Privacy Policy, and the Cookie Policy.

If you do not agree, you must refrain from using the website.
Epic Tours reserves the right to modify these Terms at any time. The updated version will be published on this page with the date of the last revision.

4. Access and Use of the Website

  • Access to the website is free of charge and for informational purposes only.
  • Users agree to use the website lawfully and respectfully, refraining from actions that may damage, disable, or overload the site.
  • Epic Tours may restrict or suspend access to users who violate these terms or engage in harmful activities.

5. Intellectual and Industrial Property
All content on this website — including text, photographs, logos, trademarks, images, graphics, design elements, code, and other materials — is protected by intellectual and industrial property laws.
 Unless otherwise indicated, all rights belong to Epic Tours or to third parties who have authorized its use.
The following is strictly prohibited without prior written consent:

  • Copying, reproducing, distributing, or modifying any part of the website or its contents.
  • Using any Epic Tours trademark, name, or logo for commercial purposes.

Users may view and print content solely for personal and non-commercial use.

6. Booking and Service Conditions
Bookings made through our website or communication channels are subject to specific service terms, including pricing, cancellations, and refund policies, which will be clearly stated during the booking process or in direct correspondence.
Epic Tours reserves the right to refuse service in cases of suspected misuse, fraudulent activity, or violation of terms.
7. External Links
Our website may include links to third-party websites (such as social media, tourism partners, or booking platforms).

Epic Tours is not responsible for the content, accuracy, or privacy practices of these external sites. Accessing them is at the user’s own risk.
8. Data Protection
Personal data collected through this website is processed in accordance with the General Data Protection Regulation (EU 2016/679) and the Spanish Data Protection and Digital Rights Law (LOPDGDD 3/2018).

For details, see our Privacy Policy and Cookie Policy.
9. Disclaimer of Liability
Epic Tours makes every effort to ensure the information provided on this website is accurate and up to date.

However, we do not guarantee that the content is error-free or that the site will operate without interruptions.

We are not responsible for:

  • Damages resulting from technical failures, interruptions, or viruses.
  • The misuse or unlawful use of the website by users.
  • Information provided by third-party links or external sources.

10. Security
Epic Tours applies reasonable technical and organizational measures to ensure website security and data protection.

However, users acknowledge that internet-based communications are not completely secure, and Epic Tours cannot guarantee total protection against unauthorized access.
11. Jurisdiction and Applicable Law
These Terms of Use are governed by Spanish law.

Any dispute or claim related to this website or its use shall be submitted to the Courts and Tribunals of Las Palmas de Gran Canaria, Spain, unless otherwise required by consumer protection laws.
12. Contact
For any inquiries regarding this Legal Notice or the use of our website, please contact us at:

📧 info@epictoursofficial.com

📞 +34 675 438 293

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    Testimonials

    What our Happy Clients Say!
    quote

    Our experience with Sergiu in Gran Canaria was unforgettable! He took us beyond the typical tourist spots to hidden gems we’d never have found on our own. His deep knowledge of the island’s history, culture, and nature made every moment meaningful. It felt like exploring with a friend who truly loves his home.

    - Emma & James, United Kingdom

    I’ve travelled a lot, but Sergiu’s tours are something special. You can feel his passion in the way he talks about the Canary Islands — the culture, the food, the nature. He knows every corner, and he makes you fall in love with the islands too.”

    - Isabella R, Italy

    From the moment we met Sergiu, we knew we were in good hands. He made our multi-day adventure across the Canary Islands completely stress-free — everything was taken care of. His sense of humor, local insights, and professionalism made the experience exceptional.”

    - Jonathan P, USA

    If you’re visiting Gran Canaria or Madeira, don’t miss a chance to explore with Sergiu. Every moment felt genuine — no crowds, no rush, just pure connection with the islands. Easily the best guide we’ve ever had.”

    - Mia K, Netherlands

    I joined one of Sergiu’s small group tours in Gran Canaria and I was amazed how much I learned in one day. He’s super friendly, very knowledgeable, and knows all the best viewpoints. It never felt like a ‘tour’ — more like a road trip with someone who really knows the island.

    - Lena S, Germany

    Sergiu is one of those guides who truly cares about your experience. He noticed we loved nature, so he adjusted the route and included a short forest walk that wasn’t even part of the plan. It felt so personal. Everything from start to finish was smooth and relaxed.

    - Clara G, Portugal

    View All Reviews